Frequently Asked Questions
Welcome to the LASHCON FAQ page, where you can find answers to common questions about the conference, including schedule, classes, online access, and more.
If you need more support, please reach out to hello@lashcast.com
for more assistance.
Yes, there is. We have a 6-month payment plan with Partially and a 12 month plan with ShopPay. When you go to pay for your ticket look for the Partially or ShopPay payment buttons.
Please go to the links just and click on schedule. This is a tentative schedule and will update it as we get closer to LASHCON.
Yes you can!
We are only selling in-person ticket sales but will sell a replay of the con that you can watch online after it's over.
We are not streaming LASHCON but we are offering a replay about 21 days after LASHCON is over.
You can view the conference on your computer
OR
You can download our LASHCON App on you phone or tablet.
Yes, that's the beauty of it.
All the presentations will be available for 60 days on the app after the con is over.
It usually takes us 21 days to get all the videos up online after the con is over.
Note: Due to contract restrictions, some speakers may not be available.
No, you do not. Business owners, managers, lash or anyone working in the industry can come. This is a business conference so we will not have any lash training sessions except for some bonus trainings offered on Saturday morning which cost extra.
We will be following the CDC guidelines as well as the county and city health boards. These protocols can change so we will not post any specific protocols but will make sure all attendees are aware of them before the con starts.
We plan to have the app online about 2-3 weeks before the conference.
Yes! We will have 70 plus booths at the con where you can try and buy products.
If you attend online, you can visit our virtual sponsor booths, where you can find deals and videos on products.
When LASHCON is over, we'll post the videos on our app. It should take 21 days. All you'll need to do it go to the agenda on the app and you'll see all the videos listed there.
Please go to the "schedule" in the menu above to see our current schedule.
We will be providing coffee, tea and some light snacks on Sunday and Monday.
We will not be providing lunch or dinner as there will be over 1000 people at the event and there is no way we can accommodate that many people for those meals.
There is a restaurant in the hotel and there is a food court too. There are quite a few restaurants near the hotel that are about 10 a minute walk away.
At this time no...but if the CDC or county or city health boards require us to, we will adjust our policy.
Please email us at hello@lashcast.com and we’ll get back to you within 24 hours.
At LASHCON, we understand that plans can change, and we aim to be as accommodating as possible for our valued attendees. Here's our refund policy for your reference:
Full Refund (100%):
Attendees can request a full refund if they cancel their attendance 120 days or more prior to the start date of LASHCON (June 13, 2025 is the last day to get a full refund).
Partial Refund (50%):
Attendees can obtain a 50% refund if they cancel between 90-119 days prior to the event's commencement (July 13, 2025 is the last day to get a 50% refund).
No Refund:
Unfortunately, we cannot offer refunds for cancellations made within 90 days or fewer leading up to the event. Your ticket will be downgraded to a "replay ticket" where you can watch all the speakers on our app about 21 days after the con is over.
Ticket Transfers:
If an attendee can't make it, they have the option to sell or transfer their ticket to another prospective attendee. We request both parties to inform us of this change, ensuring a smooth transfer process and updating of event records.
Thank you for understanding our policy, which ensures the smooth operation and success of Lashcon. We look forward to offering you an enriching experience and hope to accommodate any changes as best as we can.
Please contact us at hello@lashcast.com if you decide to exchange your ticket.
Explore the Latest News From LASHCON
The only award winning lash artist business conference in the world. Over 4,500+ attendees served. Returning for the 7th year!